SHOPPING INFORMATION

Do I need design experience to use your platform?
No design skills are required at all. Our platform provides ready-made templates, drag-and-drop editing, and one-click AI tools. Anyone can create professional banners, product images, and social media designs in minutes.
Are the designs I create allowed for commercial use?
Yes. All users with free or paid memberships obtain full commercial authorization for exported designs. You can use the works for e-commerce stores, advertisements, social media promotion, and business marketing.
What are AI credits and how do they work?
AI credits are platform quotas used for AI image generation, one-click background removal, and AI photo enhancement. Different membership plans include different monthly credits, and premium plans offer unlimited AI usage.
Will my unused AI credits expire?
Monthly plan credits reset every month. The 6-month plan supports partial credit rollover. Annual and lifetime members enjoy unlimited AI usage without monthly expiration.
Can I remove watermarks on the free plan?
Free users will have platform watermarks on exported files. All paid memberships completely remove watermarks and support high-resolution transparent PNG and JPG exports.

PAYMENT INFORMATION

Is refund available after purchasing a membership?
We support a 24-hour full refund for new purchases if no premium features or AI credits have been used. Once any service quota is consumed, the order is non-refundable due to the nature of digital products.
Can I use multiple workspaces and brand kits?
Monthly users get 1 workspace and 1 brand kit. Semi-annual and annual plans unlock multiple workspaces and brand settings. Lifetime members enjoy unlimited workspaces and brand management.
Does your platform support team collaboration?
Yes. Premium plans support team sub-accounts, collaborative editing, and permission management, which is perfect for design teams, cross-border companies, and marketing agencies.
Are the templates and stock images copyright-safe?
All templates, icons, stock photos, and design elements provided on the platform are fully copyrighted and commercially available. Users will not face copyright disputes for exported works.
What is the difference between Annual and Lifetime plans?
The Annual plan provides full features for 12 months, while the Lifetime plan is a one-time purchase with permanent access, unlimited storage, lifelong free updates, and exclusive VIP support with no recurring fees.